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                              Technical Support, Inc.

 

 

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Troy Dittberner

Central District Manager

Minneapolis Office

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PICK/InfoLease Programmer, Systems Analyst & Consultant since 1989

The best is yet to be.  -  Robert Browning

     PERSONAL EDUCATION

Bachelor of Science in Computer Science
  University of Dubuque, Dubuque, IA
  Associate of Arts
  Brainerd Community College, Brainerd, MN
   

     EXPERIENCE

Central District Manager
  MultiValue Consulting and Technical Support, Inc. 
  www.mvcats.com
   

 2003 to Present

Vice President of Information Technology & Part Owner

 

Premiere Colors, Inc.
 

Ashland, VA

Troy directs, develops, and implements all aspects of information technology.  He directed development of web based UniData enterprise software for the Printing Industry.  He brainstorms information technology, supports financial, manufacturing, marketing and sales strategies.

   

 1996 to Present

President

 

Northstar Data Services, Inc.
  Alexandria, MN

Troy is a software and manufacturing consultant as well as a U2 VAR.  He has consulted for more than 60 businesses and manufacturers.  Software consulting has been primarily on U2 and other PICK systems.  He has worked with all levels of people from directors of multi-billion dollar, multinational corporations to office personnel and manufacturing & distribution floor workers.

He consults in designing & enhancing most aspects of manufacturing and business systems including but not limited to MRP, CRP, ERP, EDI, CRM, and JIT.  Troy is accomplished in the numerous areas of Expertise listed below.  He is an experienced project leader, IT director, and business owner.  He is a self-starter with excellent problem solving and leadership skills.  And he is certified in Production and Inventory Management (APICS CPIM).

   

1996

Consultant

  Southwest Data Systems, Inc.
  Burnsville, MN

Troy consulted primarily for Gage Marketing, Inc., a sister company of Carlson Companies, which was at that time the largest order fulfillment company in the world.  He redesigned and enhanced their TOPS order fulfillment system on UniData.  As a Project leader, he designed, developed, and implemented the collateral merchandise system for Target stores.  He also designed and implemented order fulfillment for Kool-Aid Kids merchandise.  And he designed and implemented RJ Reynolds merchandising fulfillment enhancements.

   

1992 to 1996

Software Engineer

  ROI Systems / Epicor
  Golden Valley, MN

Troy designed, developed, and enhanced various modules of Manage 2000, ROI Systems enterprise manufacturing and distribution software written in UniData.  He also implemented software module JS exclusively for Job Shop manufacturers.  And he designed & enhanced tools used for software development.

   

1992

Software Engineer

  Damark, Inc.
  Brooklyn Park, MN

Troy designed, developed, and enhanced Damark's in-house order entry and fulfillment system utilizing PICK OA.  He assisted with design and implementation of their credit card processing system, split/recurring payment processing, and layaway payment processing.

   

1989 to 1992

Software Engineer

  Decision Systems, Inc.
  Minneapolis, MN

Troy designed, developed, and enhanced various modules for their enterprise leasing software package InfoLease including customer service, buyouts, capital leases, and operating leases, utilizing PICK OA, R83, PICK for mainframes, UniData, UniVerse, and Ultimate systems.  He assisted with data conversions, helped to debug the original version of UniData, and worked with systems interconnectivity using ViaDuct.

   
   

     EXPERTISE

Comprehensive, Integrated Software for various PICK Systems including OA, R83, U2 (UniVerse, UniData), Ultimate, UniVision; HTML; UNIX Scripting; PERL Scripting; Terminal Emulator Support using ViaDuct; Administration for U2 on Unix & Windows-based Systems; Microsoft™ Office XP:  Word, Excel, Access;
  Client Software Modules Developed & Supported:
 
bullet Accounting
bulletETL Data for Export or Import
bulletPERL Scripting
 
bullet Accounts Payable
bulletFinance
bulletPHP
 
bulletAccounts Receivable
bulletForms Generators
bulletPrinter Interfacing - PCL
 
bulletAd Hoc Reports
bulletGeneral Ledger
bulletProforma Reports
 
bulletAjax
bulletGoogle Checkout
bulletProject Management
 
bulletAsset Depreciation
bulletHTML
bulletQuality Assurance
 
bulletAutomated Clearing House
bulletHuman Resources
bulletRecurring payment processing
 
bulletBank Reconciliation
bulletImageMagick
bulletReport Generators
 
bulletBarcode Processing / Scanning
bulletInfoLease
bulletRetail
 
bulletBrowser Based Applications
bulletInventory Control
bulletSales Analysis
 
bulletBusiness Analysis
bulletIOS
bulletSB+
 
bulletCollections
bulletJAVA Scripting
bulletScheduling /Calendar
 
bulletCredit Card Processing
bulletJIT
bulletScreen Generator
 
bulletCross Reference Indexing
bulletJob Costing
bulletSearch Engines
 
bulletCRM
bulletJob Shop
bulletSoftware Conversions
 
bulletCRP
bulletLayaway payment processing
bulletSQL
 
bulletData Mining / Extraction
bulletLock Box / Cash
bulletSystems Administration
 
bulletData Security / Backup
bulletMaintenance Utilities
bulletSystems Interconnectivity
 
bulletDatabase Administration
bulletManage 2000
bulletTime Billing
 
bulletDatabase Conversions
bulletManufacturing
bulletUNIX Scripting
 
bulletDatabase Migration
bulletMarketing
bulletValue Added Reseller (VAR)
 
bulletDirect Marketing
bulletMenu Generators
bulletVoice / Data Communications
 
bulletDistribution / Sales Orders
bulletMRP
bulletWarehousing
 
bulletDOS
bulletNetworking
bulletWeb Development
 
bulleteCommerce
bulletOffice Automation
bulletwIntegrate
 
bulletEDI Processing
bulletOrder fulfillment
bulletWord / Text Processor
 
bulletERP
bulletPayroll / TimeClock
bulletXML & CXML

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This page was last modified on May 07, 2012.